How can I manage my subscription?
Going on vacation, Not loving it, Skipping a month or canceling your subscription is easy click here to finish account setup and manage subscription status directly from our site.
Can I use quartz mind while pregnant or breastfeeding?
While there are no ingredients that are directly contraindicated during pregnancy, you should absolutely consult your doctor before taking any of our products.
Can I return Quartz Mind products?
While we always try to offer the best and most convenient customer service possible, due to the nature of our products we are unable to process returns, refunds or exchanges. However, if you'd like help from a member of our team, send us a note at firstname.lastname@example.org
Can I take Quartz Mind products if I’m already taking anxiety medication or antidepressants?
The ingredients in our capsules don’t directly interfere with the pathways that antidepressants work on, so there is generally no contraindication using anxiety medication or antidepressants along with Quartz Mind products. However, we always recommend to speak to your doctor about the safety of your specific medication with Quartz Mind first, just to be safe.
My tracking number hasn’t updated since it’s been transferred to USPS. What do I do?
Once your package has been transferred to USPS, they collect and deliver your package within 3 to 5 business days. If your tracking number has not been updated within the given time frame, we recommend that you reach out to USPS to investigate the details of your package. For further assistance you can always reach out to us at email@example.com.
Can I cancel my order?
If you’d like to cancel your order, reach out to us as soon as possible within our business hours, (Monday through Friday 9am to 5pm EST) and we’d be happy to process your request. However, if your order has been processed and transferred for shipment, we cannot make any changes or cancellations to your order.
My package arrived damaged, what do I do?
We are so sorry that your package arrived in a damaged condition. If your package contains any cracks, please safely dispose the product and refrain from ingesting any of the capsules. If you're able to send us photos of the damage and reach out to us at firstname.lastname@example.org with your order number, we will arrange for a replacement package sent to you as soon as possible.
I put in the wrong address, what do I do?
Reach out to us as at email@example.com as soon as possible and we’d be happy to make the change. However, if your package has already been processed or transferred for shipment, we cannot make any changes or adjustments to your order. If we cannot make the change, with a shipping fee we can also arrange a replacement package for you. For any other questions feel free to reach out to us at firstname.lastname@example.org where we can help you further!